Shipping policy

Shipping Policy 

1. Shipping Coverage

We deliver nationwide across Pakistan. Whether you’re in Karachi, Lahore, Islamabad, Rawalpindi or other cities and towns, we ensure your order reaches your doorstep quickly and safely. shop-holiday-gift-set

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2. Order Processing Time

✔ Orders are processed and prepared for shipment within 1–2 business days after confirmation.
✔ Orders placed on weekends or public holidays will be processed on the next working day.

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3. Shipping Charges

🚚 Free Shipping on all orders across Pakistan.
No hidden fees added at checkout — the price you see is the price you pay. shop-holiday-gift-set

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4. Delivery Time

📦 Estimated delivery:
• 2–5 business days for major cities
• 3–7 business days for remote or interior regions

Delivery time may vary slightly depending on the courier partner and location.

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5. Courier Partners

We work with trusted logistics providers to ensure secure and timely delivery of your order.

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6. Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp so you can monitor your delivery status easily.

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7. Incorrect or Incomplete Address

Please ensure your shipping address is accurate and complete. If there are errors or missing details, delivery may be delayed. If needed, contact us immediately so we can update your address before shipment.

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8. Delivery Issues

If your parcel is delayed, lost, or damaged during delivery:
📩 Contact our support team
We’re always here to help ensure your order arrives safely.

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9. International Shipping

Currently, we only ship within Pakistan. For international orders, please contact our support team for options and pricing.

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10. Contact Us

If you have any questions about your shipment, shipping times, or order status, feel free to reach out.
💬 WhatsApp / Call: +92 300 4240042
✉ Email: support@candid.pk